PAYMENTS
+ deposits, cancellations, & refunds
*Please let us know ASAP when, how, and how much you paid.
For Questions
Joan@kefintl.com, 1 866 425 5224 ext 103, to schedule a call https://calendly.com/joan-3 Daniel@kefintl.com, ext 102, to schedule a call, clickhere http://calendly.com/daniel-241
US Dollars
| how | daily $ limit | cost | |
| ACH | voided check | none | none |
| Zelle | download app | ask your bank | |
| Chase Quickpay | go to your Chase account | ||
| Wire | ask your bank | none | none on our side |
| Credit Card USA | no Amex or Diners | 3.5% | |
| Foreign CC | 4.7% | ||
| Cash | 1.2% |
Shekels
Best: Deposit to any Bank HaPoalim or transfer to Kef International LTD
Mail check to Kef office.
Cash 1% surcharge +$10.
Unless otherwise agreed, shekel payments are at steamship rate (shar sapanoot) 2.2% above the high cash rate. For transfers from abroad, use a money changer. They are MUCH faster, cheaper, and friendlier than banks.
Money Change Y.L–Yad Harutzim 18, Achim Israel Mall, itamarlvy@yahoo.com, 054 800 1514, 054 800 3211, Ron, Issac, Itamar
Canada and Europe
Ask bank to transfer or mail a US $ check to the Kef account at Chase in Kentucky (see above). Permission to pay agents directly must be in writing. Surcharges as above.
**Except by written agreement, all payments are to Kef.
Payment is considered to have been received when it is in our bank or in cash. We reserve the right to refuse payment by ACH and/or credit card.
Exchange Rates and Foreign Currency Fees
All shekel payments are at steamship rate, 2.2% above high cash. It is expensive to pay in foreign currency, if you owe shekels.
When to Pay
Import of Household Goods and/or Car– Amounts are minimums, payable in USD or NIS at steamship rate.
First Payment, 20% of contract, due upon signing:
Second Payment: 80% of contract. due not later than one week before estimated or actual origin pickup date, the earlier. Plus marine insurance and refundable deposit
Adjustments for final volume, insurance, difficult access, etc.. due immediately upon billing.
Payment details including late payment and cancellation here. No clearing or delivery until final payment is received.
Charges not previously known, such as extra floors or crane for goods that do not fit in the elevator, extra heavy/dense/delicate items, extra distance, etc. are due upon notification and may be be taken by ACH or credit card without further notice.
Export from Israel– In full upon signing.
|
Refundable deposit |
|
| LCL–less than full container |
$100 |
| 20’/40’/40’HighCube FCL (container load) |
$250/350/400 |
| replacement refund check or failure to notify address change | $25 |
| vehicle | $400 |
Late payment or rejected credit cards or checks.
Payments not received within 2 business days of date due or checks, credit card, or automatic withdrawal payments returned or not honored for any reason may delay goods/services and incur a 5% compounded surcharge for EACH MONTH OF DELAY in addition to fees (i.e. cancelled check ($25), unapproved checking account/credit card ($12), storage, demurrage) and costly delays, holding of the shipment, etc.. Late payments accepted by transfer or direct deposit only. Delays from limitations of Zelle or other systems of payments are not counted as late.
Incomplete payment
| Incomplete payment
and/or abandoned goods |
If these percentages of the remaining balances are not received by Kef by these deadlines, which are not affected by any payment extensions.
50% before arrival of the shipment in the territorial waters of the destination country or 75% within 2 weeks of billing or 100% within 4 weeks of billing or if goods are left for more than 2 weeks at office or port or private warehouse without written agreement and full payment to date. Goods become the possession of Kef, which retains all payments to date, to pay for work accomplished, work committed to, disposal of goods, and cancellation fees. The customer continues to owe the outstanding balance of the contract as well as late fees. |
Cancellation
Kef may cancel part or all of the contract for reasonable cause. If Kef deems that it is possible for the customer to cancel, the customer will pay:
| Within 5 days of signing. | Charges for work to date and future liabilities and commitments at Kef rates plus 6% of total contract |
| More than 5 days after signing. | ” ” plus 10% of total contract and, after the first month, 5% for each additional 4 weeks. |
| Appliance order | As above, plus 25 % restocking fee, if restocking is possible. |
“Contract” refers to the greater of the two amounts:
1. The original contract, or
2. Billing to date, had the customer proceeded with the contract.
All likely charges –and unlikely ones we anticipate–are in your signed agreement. VAT (17%) applies to Israel-based fees, even for Olim. Rates and fees assume a density of 6.5 lbs/cubic foot, include Kef handling fees, and may change without notice. For differences between the above and the signed pages of your contract, the signed pages have authority. When two billing options appear, the greater will be billed.
If the customer does not pay their bill on time, and if Kef does nothing, the exposure will increase significantly, Kef may at its sole discretion take any and all measures to reduce that exposure (eg. transferring the goods in a container to storage at the port, instructing that the shipment not be cleared until the bill is paid in full, etc.)
